Simple, transparent pricing. Free live chat forever — add AI when you're ready.
Everything you need to chat with visitors. Free forever.
No credit card required
For small businesses and solo founders.
For growing teams who need more control.
For agencies and teams building for clients.
Need more? Add extra message credits at $18.88 per 1,000 message credits. Lowest in the market.
| Feature | FreeFreeStart for Free | Basic$28/moStart for Free | Pro$88/moStart for Free | Business$288/moStart for Free | EnterpriseContact Us |
|---|---|---|---|---|---|
| Messaging | |||||
| Monthly message credits | 50 | 1,000 | 4,000 | 15,000 | Custom |
| Message history | 30 days | Unlimited | Unlimited | Unlimited | Unlimited |
| Email notifications | ✓ | ✓ | ✓ | ✓ | ✓ |
| Conversation tags | − | ✓ | ✓ | ✓ | ✓ |
| Conversation assignment | − | − | ✓ | ✓ | ✓ |
| CSAT ratings | − | − | ✓ | ✓ | ✓ |
| AI Capabilities | |||||
| AI agents | 1 | 3 | 10 | Unlimited | Unlimited |
| AI auto-replies | ✓ | ✓ | ✓ | ✓ | ✓ |
| Knowledge base training | 10 pages | Unlimited | Unlimited | Unlimited | Unlimited |
| AI model selection | − | ✓ | ✓ | ✓ | ✓ |
| AI tone customization | − | − | ✓ | ✓ | ✓ |
| Custom AI instructions | − | − | ✓ | ✓ | ✓ |
| 1:1 credit system (no multiplier) | − | ✓ | ✓ | ✓ | ✓ |
| Visitor & Leads | |||||
| Visitor tracking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Visitor profiles | − | ✓ | ✓ | ✓ | ✓ |
| Session history | − | ✓ | ✓ | ✓ | ✓ |
| Geo-location data | − | ✓ | ✓ | ✓ | ✓ |
| Page tracking | − | ✓ | ✓ | ✓ | ✓ |
| Lead capture | − | ✓ | ✓ | ✓ | ✓ |
| Widget & Embed | |||||
| Widget customization | Basic | Full | Full | Full | Full |
| Custom colors & position | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom greeting | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multiple websites | − | − | − | ✓ | ✓ |
| Team & Security | |||||
| Team members | 1 | 2 | 5 | 10 | Custom |
| Role-based access | − | − | ✓ | ✓ | ✓ |
| Google OAuth | ✓ | ✓ | ✓ | ✓ | ✓ |
| Encrypted data (at rest & transit) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Analytics & Integrations | |||||
| Real-time dashboard | ✓ | ✓ | ✓ | ✓ | ✓ |
| Conversation analytics | − | ✓ | ✓ | ✓ | ✓ |
| Visitor analytics | − | ✓ | ✓ | ✓ | ✓ |
| Slack integration | − | − | ✓ | ✓ | ✓ |
| REST API | − | − | ✓ | ✓ | ✓ |
| Webhooks | − | − | ✓ | ✓ | ✓ |
| Support | |||||
| Email support | ✓ | ✓ | ✓ | ✓ | ✓ |
| Community support | ✓ | ✓ | ✓ | ✓ | ✓ |
| Priority support | − | − | − | ✓ | ✓ |
| Dedicated account manager | − | − | − | − | ✓ |
No surprises, no hidden fees. Slide to your expected volume and see the cost instantly.
Drag the slider to see your estimated monthly cost.
Yes. Your chatbot never expires and you keep 50 messages per month with no time limit. No credit card required to start.
Yes. AckReply works as a full-featured live chat - widget, visitor tracking, notifications, and more - completely free. AI is an optional add-on.
Each AI reply or human response sent to a visitor counts as one message. Visitor messages don't count against your limit - only outbound replies do.
You can purchase additional message credits at $18.88 per 1,000 message credits. No surprises - we'll notify you before you hit your limit.
Most platforms charge 5x-20x more when you use smarter AI models. With AckReply, every conversation costs one credit whether it uses GPT-4o, Claude, or any other model. No multiplier penalties.
Yes. Upgrade or downgrade at any time from your workspace settings. Changes take effect immediately with prorated billing.
Yes! Contact our team for special non-profit pricing.
Set up in under 60 seconds. Paste your website link and your AI starts working immediately.
