Data we process
AckReply processes account information, workspace configuration, customer conversations, and knowledge content needed to operate the support platform.
Privacy
Privacy Policy
AckReply is designed to help teams support customers while respecting customer data and operational privacy.
How data is used
We use data to provide the product, power AI responses, deliver notifications, improve reliability, and maintain security.
Your choices
Workspace owners can manage team access, knowledge sources, and customer support data from the app settings.