Terms

Terms of Service

These terms describe the rules for using AckReply and operating customer support workflows through the platform.

Using AckReply

You are responsible for your workspace, your team members, your customer communications, and the knowledge content used by your AI agent.

Acceptable use

Do not use AckReply for unlawful, abusive, deceptive, or harmful activity. Keep customer communications respectful and compliant with applicable laws.

Service changes

We may improve, modify, or discontinue parts of the service as the platform evolves.