Train your AI agent to answer questions using your business knowledge, documents, and FAQs.
Data Sources
AckReply supports several types of training data:
- Website Crawl - Automatically crawl and index your website content.
- Document Upload - Upload PDFs, Word docs, or text files.
- Manual Q&A - Add question-and-answer pairs manually.
- Knowledge Base - Write structured knowledge base articles.
Training Process
When you add or update training data, AckReply processes it in the background:
1
Content is extracted and chunked into manageable segments
2
Each chunk is converted into a vector embedding using Azure OpenAI
3
Embeddings are stored in PostgreSQL with pgvector for fast similarity search
4
When a visitor asks a question, the most relevant chunks are retrieved and used as context