Customize the look and feel of your AckReply widget.
Configuration Options
window.AckReplySettings = {
workspaceId: 'YOUR_WORKSPACE_ID',
position: 'bottom-right', // or 'bottom-left'
color: '#6366f1', // Primary color
greeting: 'Hi! How can we help?',
showAgentPhotos: true,
requireEmail: false
};Available Options
| Option | Type | Default | Description |
|---|---|---|---|
| workspaceId | string | required | Your workspace identifier |
| position | string | 'bottom-right' | Widget position |
| color | string | '#6366f1' | Primary brand color |
| greeting | string | 'Hi! How can we help?' | Welcome message |