Control the widget programmatically using our JavaScript API.
Opening the Widget
// Open the chat widget
window.AckReply.open();
// Close the widget
window.AckReply.close();
// Toggle the widget
window.AckReply.toggle();Identifying Users
// Identify a logged-in user
window.AckReply.identify({
email: 'user@example.com',
name: 'John Doe',
userId: '12345'
});User identification helps maintain conversation history across sessions and devices.